At Leviathan Axe Shop, we’re always here to help our fellow fans and customers. Whether you have a question about our products, need assistance with your order, or just want to share your thoughts, we’d love to hear from you.
How to Reach Us
Email:
- For general inquiries, support, or feedback, please email us at support@leviathanaxe.com. We strive to respond to all emails within 12- 16 hours.
Phone:
- Prefer to speak to someone directly? You can reach our customer service team at +1 713-810-8262. Our lines are open Monday through Friday, from 9 AM to 5 PM (EST).
Order Inquiries
If you have questions about your order, including tracking or order status, please include your order number in the email subject line or have it ready when calling. This helps us assist you more quickly and accurately.
Business Inquiries
For wholesale, partnerships, or media inquiries, please contact us at business@leviathanaxe.com. We’re always interested in collaborating with like-minded individuals and businesses.
How to find us on Social Media?
Connect with us on social media!
Follow us for the latest updates and exclusive offers and to share your own experiences with the Leviathan Axe.
- Facebook: @LeviathanAxeShop
- Instagram: @LeviathanAxeShop
- Twitter: @LeviathanAxeShop
Feedback and Suggestions
Your feedback is invaluable to us. If you have suggestions on how we can improve or if there’s something you’d like to see, please let us know. We’re always looking to enhance our products and services to better serve our community.
Happy to Answer your Questions.
Before reaching out, you may want to check our FAQ page. We’ve compiled answers to some of the most common questions about our products, shipping, and policies.
How can I reach customer support?
You can reach our customer support team by email at support@leviathanaxe.com or by phone at +1 713-810-8262. Our customer support hours are Monday to Friday, 9 AM to 5 PM (EST).
What is your response time for customer inquiries?
Our average Response time is 8 Hours. During busy periods, it may take a little longer, but rest assured, we will get back to you as soon as possible.
How do I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your package on the carrier’s website.
Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact us immediately at support@leviathanaxe.com or +1 713-810-8262. We will do our best to accommodate your request if the order has not yet been processed or shipped.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. Provide your order number and any relevant photos, and we will assist you with the return or exchange process.
Do you offer international customer support?
Yes, we offer support to all our customers, both domestic and international. You can reach us via email at support@leviathanaxe.com. Please note that response times may vary slightly due to time zone differences.
Can I visit your physical location?
Currently, we do not offer visits to our physical location as we primarily operate online. If you have any questions or need assistance, our customer support team is here to help via email at support@leviathanaxe.com.
How can I provide feedback or suggestions?
We value your feedback and suggestions! Feel free to email us at support@leviathanaxe.com or use the contact form on our website to share your thoughts. We are always looking for ways to improve our products and services.
Thank You for Choosing Leviathan Axe Shop
We appreciate your business and your passion for the God of War universe. Our goal is to provide you with the best possible service and products, and we’re here to support you every step of the way.